Holiday Inn Gloucester - Cheltenham, an IHG Hotel
O que os Hóspedes Dizem
The reception staff were very attentive and welcoming, they pushed the boat out and went above and beyond, even at 1am when we arrived. Big thanks to the staff! The room was spacious, clean and tidy. The TV and channel selection was excellent and the amenities were great.
Shane
março de 2025
Hotel was clean and facilities were very good, the staff were polite and friendly.
Millward
dezembro de 2024
average hotel on the outskirts of an average city... In close proximity of the highway and that was handy for my trip purpose. However, charging 5 pounds per day for a basic parking outside seems a small rip off
Bogdan
julho de 2024
Exceptionally clean. Modern beautiful room best nights sleep we have had for ages the bed was perfect for us. Lots of little touches. The pool and sauna was an added bonus it was great. Loved all of the staff so helpful and engaged. The evening meal was really good lots of choice the meal came in a very acceptable time and was plentiful and tasty. No issue at all paying 5.00 for the car park I assume it's to stop the race goers and local workers using it so to us it was a reasonable nominal charge but should be mentioned on booking.com. breakfast was great so much choice on hot and cold and loved it was buffet/self service but there were lots of staff around and everything was continually restocked. Did not have any issues at all with noise from other rooms but I always take eye mask and silicone ear plugs when I'm away. Would I stay there again... Absolutely... Used park n ride to go into Cheltenham all in all perfect just wish we could have stayed a few days longer.
Carole
setembro de 2024
The hotel was perfectly situated for our work commitments, allowing us to get a good night sleep even in the pull out bed, with our group booking. The staff were very attentive when minor things needed to be added, were very polite and friendly.
Sue
junho de 2024
The rooms are great, staff were great. Only the food let it down big time.
Gillian
junho de 2024
Breakfast was all that we expected on a breakfast and evening dinner meal deal. Certainly enough fuel for the day. The evening dinner menu (3 courses) was basic for an all inclusive deal but was adequate for our 3 nights stay. Longer, and the menu would have been a bit samey. However, in no way were we disappointed, as the food was delicious. The room was adequate for the two of us but would have felt a little on the small side for a longer stay. The bed was very comfortable and the air con was easy to control. The gym was adequate for a small hotel and the pool was too, except the shallow end, which was very shallow and my partner bumped his knees on the bottom of the pool several times. However, we're not complaining, as one soon gets used to different pools. The staff were superb, each and every one of them, reception, restaurant and cleaning staff, and the hotel was spotless.
Marilyn
outubro de 2023
Our Breakfast and evening meals were excellent had good choice of food, the staff made sure my food was all gluten free, our room was large and clean beautiful cosy bed, the bathroom was easy to get around in a wheelchair loved the shower i pulled the emergency cord by accident and the staff were at the door in less than 30 seconds. We were celebrating our Wedding Anniversary and the staff gave us a bottle of wine and congratulations card .Thanks to JULIE and CHARMANE and all the staff at Breakfast. Enjoyed the relaxed atmosphere in the restaurant on an evening the decor and lighting were amazing will come again.
Ge
abril de 2024
The surroundings were tranquil. Staff were welcoming and anything extra we needed was delivered quickly. Breakfast meal options were varied and the team made sure my food sensitivities were noted and catered for. The size of the sofa bed was very surprising, we didn't expect it to be so big! The mattresses were very comfortable - I wish someone would gift me one for my home 😄😄!! Or maybe one of those wonderful sofa beds 😄😄!! Water and shower pressure were brilliant. I know some properties struggle with low water pressure in the mornings but we didn't have that challenge. Overall it was an amazing stay!
Karen
março de 2024
The hotel is beautifully decorated and well kept and looked after. Public areas were great and looked inviting. Rooms also were very good. One small point is that the usb sockets in the bedside tables don’t work; the ones on the desk do work. The staff were very welcoming and helpful.
Phillip
março de 2025
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