Holiday Inn Gloucester - Cheltenham, an IHG Hotel

The reception staff were very attentive and welcoming, they pushed the boat out and went above and beyond, even at 1am when we arrived. Big thanks to the staff! The room was spacious, clean and tidy. The TV and channel selection was excellent and the amenities were great.

Hotel was clean and facilities were very good, the staff were polite and friendly.

Exceptionally clean. Modern beautiful room best nights sleep we have had for ages the bed was perfect for us. Lots of little touches. The pool and sauna was an added bonus it was great. Loved all of the staff so helpful and engaged. The evening meal was really good lots of choice the meal came in a very acceptable time and was plentiful and tasty. No issue at all paying 5.00 for the car park I assume it's to stop the race goers and local workers using it so to us it was a reasonable nominal charge but should be mentioned on booking.com. breakfast was great so much choice on hot and cold and loved it was buffet/self service but there were lots of staff around and everything was continually restocked. Did not have any issues at all with noise from other rooms but I always take eye mask and silicone ear plugs when I'm away. Would I stay there again... Absolutely... Used park n ride to go into Cheltenham all in all perfect just wish we could have stayed a few days longer.

The hotel was perfectly situated for our work commitments, allowing us to get a good night sleep even in the pull out bed, with our group booking. The staff were very attentive when minor things needed to be added, were very polite and friendly.

Breakfast was all that we expected on a breakfast and evening dinner meal deal. Certainly enough fuel for the day. The evening dinner menu (3 courses) was basic for an all inclusive deal but was adequate for our 3 nights stay. Longer, and the menu would have been a bit samey. However, in no way were we disappointed, as the food was delicious. The room was adequate for the two of us but would have felt a little on the small side for a longer stay. The bed was very comfortable and the air con was easy to control. The gym was adequate for a small hotel and the pool was too, except the shallow end, which was very shallow and my partner bumped his knees on the bottom of the pool several times. However, we're not complaining, as one soon gets used to different pools. The staff were superb, each and every one of them, reception, restaurant and cleaning staff, and the hotel was spotless.